SMECO Hosts Career Fair

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SMECO Hosts Career Fair

Hughesville, MD - 10/5/2011

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Southern Maryland Electric Cooperative (SMECO) is holding a Contact Center Career Fair on Saturday, October 15, in SMECO’s Hughesville headquarters auditorium at 15035 Burnt Store Road (Route 231).Potential candidates may stop by for about 20 minutes between 9 a.m. and 1 p.m. to tour the contact center, meet current employees, and get an inside look at the career of a contact center representative. Candidates are encouraged to complete an online job application prior to the event.For employment information, go to SMECO’s website at www.smeco.coop and click on the “careers” tab.

SMECO’s contact center representatives assist customer-members by answering questions, resolving billing inquiries, and providing high quality customer interaction.The Co-op recently received its fourth consecutive award for the JD Power and Associates electric utility residential customer satisfaction study.

SMECO offers paid training and incentives such as competitive salaries, teleworking opportunities, career advancement, and a professional atmosphere.Benefits include medical insurance, life insurance, and reimbursement of educational expenses.SMECO’s contact center representatives will soon work in the Co-op’s newest engineering and operations building, which features an on-site workout and wellness facility, walking paths, and other amenities.

For more information, call SMECO’s Job Line at 301-274-4376.

SMECO is a customer-owned electric cooperative providing electricity to over 150,000 services in Charles County, St. Mary’s County, southern Prince George’s County, and all but the northeast portion of Calvert County.Co-ops are distinctly different from investor-owned utilities because co-ops are owned by their customers, and customer-members elect the men and women who serve on the Board of Directors.

Co-ops also issue capital credits to their customer-members.What are capital credits?They are the member’s share of the co-op’s margins, based on how much electricity the member purchased and the rate at which the account was billed.SMECO’s margins—revenue less expenses—are used as working capital for new construction and system improvements.When SMECO’s Board of Directors determines that a percentage of the capital credits can be distributed to members through a general refund, capital credits will be issued by check or credited to members’ electric bills.



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