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Problem Free Employee Management

Any company will, at one time or another, have issues with, or amongst their employees. To keep your offices running smoothly, it’s important to preempt and avoid issues where possible. One of the primary ways to do so is to ensure you are managing your company and its employees effectively. Here are some basic ways to do just that.

Universal Law or Universal Flexibility

All your employees should be working under similar contracts and abiding by the same rules. Many companies find that if certain employees are allowed more leeway than others, it causes friction within the workplace.

It is a given that circumstances will differ - employees with children may need to change their hours at one time or another, others may have medical conditions where treatment interferes with work hours. Make sure as an employer you are aware of these factors when hiring, and that other employees will be equally understanding. Allowing people flexibility where they need it will build loyalty and trust and improve productivity.

However, as a general rule, start and finish times should not differ, and lunch and tea breaks - regardless of the time they are taken - should be of equal length across the board.

Task Management

Lack of a paper trail (more often digital in the 21st century) can lead to miscommunication and misunderstanding. Whether all work is kept on email log, or you have a ticketing system for work orders or CMMS software for maintenance - it should always be possible to trace work that has been assigned, completed or overlooked.

Communication

Good communication is quite possibly the most important aspect of good employee management. It should be a given that staff communicate not only to their seniors, but also to fellow employees, either by email or on a shared WhatsApp group, when they will be on leave, are taking a sick day, or will be out of the office for any other reason so that any urgent work can be reassigned or taken care of while they are still available.

Simple communication from your side is just as important. Greet your employees by name when you see them, ask how they are. Make sure they know that you care about them as a person, not just about how much work they get done.

Teamwork

This is a skill that is taught to children as young as preschool, so it shouldn’t fall by the wayside when it comes to adults. A work lunch every so often, or a team building weekend could go a long way to making sure your employees work well as a unit and can communicate effectively.

Management

Make sure the managers within your company are up to the job and have all the right training. Those who have worked hard for their position will by far outperform those who are born into their position.

If you feel you need an outsider’s perspective or just some extra advice when it comes to employee management, call in a consultant who can see how your company runs, point out shortfalls and make improvements where necessary.


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